Home | Help

Box Critters Help is your all-around section for everything basic you need to know for Box Critters.

1. Home | Help
2. Critter Account
3. Game Help
4. Frequently Asked Questions
5. Membership & Billing
6. Safety
7. Technical Help

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Critter Account

• Banned Account
• Can’t Create an Account
• Change my Username
• Forgotten my Email/Username
• Forgotten my Password
• Registered Email is Inaccessible
• Username appears as “Critter”

Game Help

• Add Friends
• Change my Critter
• Items aren’t appearing in my Inventory
• Mute/Ignore other Critters
• Removed Items
• Report other Critters

Frequently Asked Questions

Membership & Billing

Safety

• Safe to Play

Technical Help

• Box Critters isn’t loading
• Clear my Cache
• Contact Official Box Critters Support Team
• Decrease Room Lag
• New Party/Update won’t appear
• Report a Bug/Glitch